I’m thrilled to share that my two new books — Having Difficult Conversations: A Manager’s Practical Guide and Presenting with Confidence: A Practical Guide for Professionals – they are now available on Amazon in both eBook and paperback formats.
Both books are designed with one goal in mind: to give busy professionals practical, real-world tools they can apply immediately.
In Having Difficult Conversations, I explore how to handle those tricky workplace conversations – whether it’s addressing performance issues, managing conflict, or giving honest feedback, in a way that builds trust rather than tension. The book breaks down the process step-by-step and includes simple frameworks, examples, and language you can use right away.
Presenting with Confidence focuses on helping professionals deliver engaging, credible presentations – whether to clients, colleagues, or at conferences. It’s based on my WOMBAT model, which covers every stage of the presentation process from planning and structure through to delivery, confidence, and impact.
I wrote these books because, in my work with managers and leaders through JEM Training, I kept seeing the same challenges come up: people struggling with confidence, communication, and connection. These books bring together the strategies that have made the biggest difference for my clients, presented in a clear, actionable format.
If you’re looking to grow your confidence in leading conversations or standing in front of an audience, these books will become a practical resource you can return to again and again.
📘 Available now on Amazon – simply search for Jill McCrum or the book titles or click this link.




