Assertive people are more likely to get constructive outcomes, engage their colleagues, feel more confident and strengthen relationships as a result. Here are 7 tips for becoming more assertive. There are many forms of communication. Among the most common, particularly in challenging situations are passive behaviour, aggressive behaviour and passive aggressive behaviour. Let’s see how […]
7 Tips for becoming more assertive Read More »
In 2014, an excellent case study was released that demonstrated the benefits of emotional intelligence training on internal leadership teams at FedEx. In this article, I will break down the case study, which shows just how valuable management training can be. FedEx Express, a global leader in express transportation, delivers millions of packages across continents
Emotional Intelligence Case Study: Revolutionising Leadership at FedEx Express Read More »
Copyright © 2024 JEM Management Training. All Rights Reserved
