Emotional intelligence at work - Learn the keystones of emotional intelligence
Research has shown time and time again, it is our attitude to and interactions with others that are the key to success. By increasing our emotional intelligence and understanding our emotions, and those of people around us, we can develop stronger working relationships and gain positive outcomes.
This emotional intelligence program balances theoretical knowledge of Daniel Goleman’s model with practical application of skills that can be used in every day life to enhance emotional intelligence. The content is easy to understand, and more importantly, easy to use.
JEM Training won the APAC award for ‘Best Emotional Intelligence Training Specialists in 2017’
After this program attendees will be able to:
- Explain the 5 key elements of emotional intelligence and the benefits of using an emotionally intelligent approach at work.
- Discover their current level of emotional intelligence.
- Understand reactions.
- Remain calm under pressure.
- Reduce negativity and adopt a more optimistic outlook.
- Maximise personal potential.
- Engage and connect with others more easily.
- Manage relationships more effectively.
- Deal with difficult interactions.
Workshop Overview:
- Discover the 5 key elements of emotional intelligence and the benefits of using an emotionally intelligent approach.
Becoming More Self Aware
- Understand emotions and how to express them effectively.
- Identify the impact of behaviour on others.
- Discover their current level of emotional intelligence.
Understanding Reactions
- Identify emotional triggers
- Use strategies to remain calm in difficult situations.
- Tap into motivators.
Relationship Management
- Use skills to engage and connect with others more easily.
- Manage other's emotions successfully.
- Explore the power of empathy, and how and when to use it for best effect.
- Deal with other people’s difficult behaviour more easily.
All attendees will receive a personalised certificate of achievement.
For further information on the Emotional intelligence at work Management Training Course Perth call Jill on 1300 850 959 or fill in the enquiry form below.
Please note all programs can be tailored exactly to your needs.
If you have only 1 or 2 people who would like to attend, click here for a schedule of our public training courses
Public Training Courses
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Training Courses
- Emotional Intelligence at Work
- Managing Staff Engagement
- Conflict Resolution
- Having Difficult Conversations
- Presentation Skills
- Effective Communication Skills
- Assertiveness at Work
- Managing Personalities
- Managing Poor Performance
- Time Management
- Effective Delegation
- Dealing with Difficult People
- Managing Meetings
- Train the Trainer
- Manager to Leader
- Leadership Styles
- Building Resilience
- Facilitation Skills
